GENERAL QUERIES

• How can I report a suspected scam/fraudulent website?

  Unfortunately from time to time we are seeing reports of companies fraudulently posing as KILLSTAR and advertising either online or on social media channels. Please remember our website will always show as www.KILLSTAR.com. If you see any of these ads we'd urge you not to visit the site or purch...

• When is the Killstar Customer Service Team available?

  Our Support Hours Our customer team is based in the UK, and we’re here for you at the times below: Monday–Friday (excluding UK Bank Holidays) 09:30 - 17:00 UK time Saturday 09:30 - 17:00 UK time Sunday 09:30 - 17:00 UK time We know waiting for replies isn’t fun.  We like to keep things hones...